Order By Phone: 03003034155
Order By Email: info@premiergrass.co.uk

Shipping Policy

Shipping Policy

Efficient Shipping, Delightful Deliveries Guaranteed

We process orders swiftly at Premier Outdoors, offering multiple shipping options for your convenience. Expect transparent communication, timely tracking updates, and reliable delivery services. Review our policy for a seamless shipping experience tailored to meet your expectations.
1. Order Processing
Orders are typically processed within 5 business days (excluding weekends and holidays) after receiving payment. Please ensure your shipping information is accurate to avoid delays.
2. Shipping Methods
We offer several shipping options, including standard and expedited services. Shipping costs are calculated based on the weight of your order and the selected shipping method.
3. Shipping Destinations

We currently ship to addresses within United Kingdom. For international orders, customers are responsible for any customs duties or taxes imposed by their country.

4. Estimated Delivery Times

Delivery times vary based on the shipping method selected and your location. Please refer to the estimated delivery times provided during the checkout process.

5. Tracking Information

Once your order is shipped, you will receive an email with tracking information. Use this information to track the status of your delivery.

6. Delays and Issues

While we make every effort to ensure timely delivery, we are not responsible for delays caused by unforeseen circumstances, such as weather, customs, or carrier issues.

7. Shipping Confirmation
A shipping confirmation email will be sent once your order has been dispatched. If you do not receive this email within the estimated delivery time, please contact our customer support.
8. Lost or Stolen Packages
We are not responsible for lost or stolen packages once they have been marked as delivered by the carrier. Please ensure someone is available to receive the package or provide a secure delivery location.
9. Contact Information
If you have any questions or concerns about your order or our shipping policy, please contact our customer support team at info@premiergrass.co.uk. or +44 7788 643805

At PREMIER GRASS, We believe in transforming outdoor spaces into vibrant, low-maintenance havens. Specializing in premium-quality products, we bring you a curated selection of artificial grasses and their essential accessories at unbeatable prices.

©Premier Outdoors 2024
Select the fields to be shown. Others will be hidden. Drag and drop to rearrange the order.
  • Image
  • SKU
  • Rating
  • Price
  • Stock
  • Add to cart
Click outside to hide the comparison bar
Compare
0
0